[Resolved]  Vivo Mobile India — y 55s

I have vivo y55s. I used it 5 months, then after 5 months its started heating soo much and because of heating the touch screen border color change to purple and its spread all over the screen. After several minutes its changes to normal. Then i contacted vivo service center near by me. But they said ur phone doesn't have any problem. So now i want to refund or replacement.
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Jul 18, 2018
Complaint marked as Resolved 
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
Jun 17, 2018
Vivo Mobile India Customer Care's response
Hi [protected]@ngesh, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [protected]@vivoglobal.com
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My phone accident had been damaged and I have to replace it.
[email protected]'s reply, Jun 12, 2018
My phone accident had been damaged and I have to replace it.
Vivo Mobile India Customer Care's response, Jun 19, 2018
Verified Support
Hi, we are sorry to hear this, please contact with the Vivo service centre, they will help you accordingly. You may visit at nearest service center with a copy of bill & to take data backup of handset in order to get the issue resolved. Kindly click on the below mentioned link to get the service centre details: https://www.vivo.com/in/support/support-info#/in/support/service-center
Job sheet will be provided to you by service center.
[protected]@gmail.com

THORAT ASHOKBABU's reply, Jun 21, 2018
Please contact me
Vivo Mobile India Customer Care's response, Jun 21, 2018
Verified Support
Hi THORAT ASHOKBABU, In order to assist you regarding your concern, please share your exact concern, contact number and location on our official mail id that is [email protected]
Battery backup is no longer
Vivo Mobile India Customer Care's response, Jun 21, 2018
Verified Support
Hi Babu Jaat, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]

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