[Resolved]  Vivo Mobile India — y71i mobile phone

Address:Udupi, Karnataka, 576101

I had purchased y71i phone from udupi Sangeetha mobiles 2 days back.But its very hanging and it seems like used phone.Because there is already preinstalld apps other than vivo app like beauty plus MX player etc.Today we had gone to the showroom and asked about this and we told our problem.They were like it's not their mistake it seems and they were very rude.So we felt very bad and we will take action about this and we need new phone from vivo side either same model or other we are ready to pay if it is more than this.I had attached bill copy also.
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Jan 24, 2019
Complaint marked as Resolved 
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
Dec 18, 2018
Vivo Mobile India Customer Care's response
Hi Shrinivastantry, sorry for the inconvenience caused. Kindly wait for sometime, we will get back to you shortly.
Verified Support
Dec 22, 2018
Vivo Mobile India Customer Care's response
Hi Shrinivastantry, as per the telephonic conversation, you have already got the resolution regarding your concern.
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