[Resolved] Vivo — regarding updates on my mobile

Sai Talloju

from Mumbai, Maharashtra

Address:

East Godavari, Andhra Pradesh, 533255

My Mobile vivo y83 pro. I purchase this last year 9th months 2018. This mobile coming with Android Oreo and Funtouch Os 4.0. Now My mobile didn't get any updates like security patches and Funtouch os update and Android pie update also. So I want update in my mobile or I want money back. Now my mobile facing do many issues like hanging, crashing like this. So I want updates on mobile. In case vivo didn't release any updates on this device then I want my money back.

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Dec 15, 2019

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2019

Vivo Mobile India Customer Care's response Hi, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your complete details with contact number on our official mail id that is [protected]@vivo.com

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Comments

Lalji Malkiya

from Mumbai, Maharashtra

HI Sir.
My complaint has Teen patti chip missing plz give me my money back to sleep plz Sir my account replace my chips 130cr missing plz come back my account plz Sir.

Lalji Malkiya's reply, Nov 8, 2019

Plz

Vivo Mobile India Customer Care's response, Nov 14, 2019

Verified Support

Hi, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your complete details with contact number on our official mail id that is [email protected]

Krish Gun-Zyal

from Agra, Uttar Pradesh

Please help me with this as soon as possible.. Everytime whenever I am playing Games, Watching YouTube or Anything everytime I am getting this pop up.. So, I request you to help me with this pop up..
THANK YOU💛💛

Vivo Mobile India Customer Care's response, Nov 14, 2019

Verified Support

Hi, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your complete details with contact number on our official mail id that is [email protected]