VLCC — Face Waxing

Address:

Kasba

Horrible experience at their Kasba branch, Kolkata. I went for face waxing right before pujas and due to puja rush, the person was in such a hurry that she burned my face. The worst part was that the next day, she and the manager were absolutely unapologetic and were trying to push more expensive services like laser etc and blaming me for having sensitive skin. Not a tinch of professionalism in their behaviour. They made me wait in pain. Before this incident another beautician had dropped wax on my eyelids. Luckily my eyes were closed, else I don't know what would've happened. I don't understand, such a big brand like VLCC has these totally untrained people offering services.