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[Resolved]  VLCC — fraud by vlcc

I had booked the vlcc on 04/08/2019 for my marriage which is on 16 feb 2020 for bridal makeup.in dec i took only one pre bridal facial from vlcc. Now i received a call from vlcc that we are shifting our branch on another place that'why we can not provide you the service further. So i demand for a refund. They gave me only 9843 rs against my booked amount 17700 rs. My client id is clmc/20/[protected]. I want my fuller amount becoz they denied for services at the end movement. If you will not refund my full amount, i will sue in a consumer court against fraud.
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Mar 3, 2020
Complaint marked as Resolved 
Jan 30, 2020

Complaint Status

VLCC customer support has been notified about the posted complaint.
Verified Support
Jan 31, 2020
VLCC Customer Care's response
Hi Omprk, Firstly, please accept our apologies. We never intended to make our customers be disappointed. Please accept our sincere apology and thank you for bringing this into our notice. Request you to please write to us at [protected]@vlccwellness.com along with your location and contact number and our representative will directly connect with you to offer the best available solution to resolve your issue at the earliest. Hope this helps, we'll be awaiting your email. Regards, Team VLCC
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