[Resolved]  VLCC — appointment and card

I am very much upset your services at kachari, varanasi centre. This centre opened last year and they distributed cards worth 1000 and many people in my colony purchased that card. I have taken only 2 service and whenever i call for appointment they always say they are full and call 3-4 days later, i even told them to give a appointment whenever they are free in coming week but they ignored and told to call after few days and i even reached parlor without appointment and they said if i want take service by paying then they are ready but if i want service on basis of card then they will not give service. This is rediculous and i am fade up with your service and if you are not able to manage customers then why you distributed so many cards and please return our money. I am never gono go to any vlcc parlor and will never recommend vlcc to anyone.
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Jan 10, 2018
Complaint marked as Resolved 
VLCC customer support has been notified about the posted complaint.
Verified Support
Dec 10, 2017
VLCC Customer Care's response
Hi Abhilasha,

Please accept our sincerest apology for any trouble or inconvenience caused. please share your contact details with us, We will strictly look into this matter and provide the best solution available to resolve your issue as soon as possible.

Warm Regards,
Chandan Kaushik
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This is public platform and I can't share my personal details here.My email id is [protected]@gmail.com.If you want you can mail me.
VLCC Customer Care's response, Dec 15, 2017
Verified Support
Thank you for sharing your e-mail address, our representative will get back to you at the earliest possible

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