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VLCC Complaints & Reviews

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Last updated Mar 21, 2024
Complaints 935
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VLCC Phone Numbers

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1800 102 8522
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+91 11 4163 1976
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VLCC Head Office Address

64, HSIIDC Sector - 18, Maruti Industrial Area
Gurgaon
Gurgaon District
Haryana
India
122015

VLCC reviews & complaints page 7

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B
Bhavana penmetsa
from Bengaluru, Karnataka
Aug 12, 2022
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Worst service - no trained professionals

Address:Srikakulam, Near Saraswati Mahal, Ramalakshman junction.

I have visited VLCC beauty salon today. It's the worst service that I've experienced in my life time seriously. My service was blowdry. The guy doesn't even know how to wash hair, he is not trained at all. He didn't even wash properly. And worst part is you should see the towel that was used, that looked like a waste cloth literally. Didn't expect this at all from VLCC. This needs to be resolved. I need the team to contact me immediately...
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R
rinkey07
from Gurugram, Haryana
Aug 6, 2022
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I want refund from vlcc

Address:VLCC Health Care Ltd, 23, A-14 Ln, opposite Dt Mega Mall, A Block, DLF Phase 1, Sector 28, Gurugram, Haryana 122001

I'm not satisfied with the vlcc services. today after taking appointment I went there with my husband for his hair prp and my melasma laser treatment but there is no one who can collect blood for prp even Dr. is unable to take blood and for my laser treatment she said this time You should go with a chemical peel, will fix an appointment for a laser. This VLCC branch has very unprofessional staff.
In chemical peel dr apply yellow peel...
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S
shipra dwivedi
Aug 2, 2022
Aug 4, 2022
This thread was updated on Aug 4, 2022
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Highlights

Address:Babu Lal chauraha banda

I went to Vlcc banda at about 5:50 on 31/06/222 for haircut and highlights.Now I look old nothing else.I had made it absolutely clear that I want blue highlights.I had ever showed the exact shade I wanted.The hair stylist had Said I that highlights will turn out to be similar.After wasting 4-5 hr and 4000 rupees I was left with grey highlights.It was 8:30 by the time I was done and due to lighting I was unsure of results but it was clear...
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shipra dwivedi
Aug 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Highlights service received in banda

Address:Vlcc banda

I went to Vlcc banda at about 5:50 for haircut and highlights.I had made it absolutely clear that I want blue highlights.I had ever showed the exact shade I wanted.The hair stylist had Said I that highlights will turn out to be similar.After wasting 4-5 hr and 4000 rupees I was left with grey highlights.It was 8:30 by the time I was done and due to lighting I was unsure of results but it was clear in the morning that there was nothing blue...
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A
Astha_prakash
from Delhi, Delhi
Jul 27, 2022
Aug 2, 2022
This thread was updated on Aug 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Laser and skin treatment

Address:South extension part 2, Safdarjung
Website:VLCC

I have book lazer treatment for 59k and payed 49k at one of the VLCC parlour later it was shut down and i was informed to get my rest of the service from a different VLCC parlour located far away but i when I contacted the parlour they informed me the amount due is 25k how is this possible ?!! i have made all the payments myself. So disappointed from the service and know neither i m getting my payed money back nor the service until the payment...
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M
Mahima Singh23
from Delhi, Delhi
Jul 25, 2022
Aug 2, 2022
This thread was updated on Aug 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Forceful transaction and denied refund

Address:Delhi dwarka
Website:Vlcc. Com

First I told sales person to take only 60000 inr as I was interested in prp but she forced me to take hifu I told her to do only for prp not for hifu but she continuously said no you should take etc etc after thinking for more 30 min I told her I don't want refund my money she said no not possible adjust in other service but I already paid 1 lac 20 thousands inr and now she taken more 1 lac inr now how it is possible for me to take service...
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M
Manisha Nagapudi
Jul 13, 2022
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Absolutely ### haircut at vlcc Rajahmundry

My mom went for a short trim a couple of days ago and one of the employees just chopped of her entire hair up to her neck despite showing a small chunk that needs to be chopped. It was a horrific incident and devastating. My mom already faces low esteem issues due to her balding scalp and now this!! She is coming to London to meet us tomorrow and now she has to go around with that uneven(they didn't even it out properly because it would...
+2 photos
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Address:VLCC, 1st floor, Plot No. 1, Sec 12 A road, Dwarka, New Delhi, Near Aap ka baazar, dwarka sec-12, New Delhi 110075

I went to this location around 1:20, They asked me money before the process saying that her manager asked the lady for money before the process. I paid the amount 2500 + taxes total of 2950 at 1:35. After this they did the process during which she was really harsh on my skin "I asked her to do it slowly" but she was like it's okay I am doing slowly. right after removal of hair she used laser machine and asked me to cover my eyes since it...
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Preeti Sable
Jul 6, 2022
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Want solution

Address:Kalda corner Aurangabad

I'm Preeti Sable from Aurangabad... I've been taking laser hair reduction treatment from last 1 year and I have seen 0% results for the same .. I paid 60000 one handed and the service given to me was worst.. they said I'll get results within 2 month's of treatment but it's more then a year no results are there..because of continuously Shaving and laser I've got dark and thick hairs on my body I have also had an meeting with Archana ma'am...
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S
Santanu Cerner
Jul 5, 2022
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Delivery not received for prepaid order from Vlcc

Address:Vill Mohisgote, Post Mohisgote, PS Khanakul

Hi,
I am Santanu Maity, ordered 2 items from your website(vlccpersonalcare.com) on 7th May 2022. Order number: 1044.
It was a prepaid order.
Till now(as of 5th July 2022) I have not received my delivery.
Followed several times(at least 5 times, I have the recordings) but your customer care representative unable to provide proper information. Also they have stopped receiving my call.
Today when I was tracking...
+3 photos
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J
Jainruchi09
Jul 2, 2022
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Overcharging from customer

Address:VLCC Gaya Branch

As per VLCC shampoo charges including conditioner is Rs 350 however Gaya Branch is charging Rs 400 and for conditioner they are charging additional Rs 200/-.
Also when asked for invoice they refused for providing tax invoice...
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Sharma Manisha
from Chandigarh, Chandigarh
Jun 30, 2022
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Non transfer of prepaid plan to VLCC Chandigarh City from VLCC Kohat Enclave

Address:VLCC kohat enclave delhi

Dear team,

I Manisha Sharma (registered pH no [protected]) am facing extreme trouble in getting my pre-paid plan transfer to Chandigarh city from Delhi Kohat Enclave VLCC centre. I have been contacting Ms. Kanchan for resolution of my problem. I had made pre payment of micro botox plan along with laser treatment on face for 8 sessions for which I paid Rs. 50, 000/- . Further I had availed a loan from vlcc tie-up liquiloan for...
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J
Jk1604
from New Delhi, Delhi
Jun 26, 2022
Jun 26, 2022
This thread was updated on Jun 26, 2022
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Branch Closed without informing patients

Address:New Friends Colony

Hi Sir,

I enrolled with VLCC (New Friends Colony) for laser hair removal (5 sessions) and hydra facial (2 sessions). I had paid 45k for my treatment already.

But just after 2 sessions of laser, their team has stopped responding to may calls /msgs. Thereafter I called customer care and complaint about the issue, where they informed that branch is closed for renovations and will be open after few months. I can...
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Nancy Hada
from New Delhi, Delhi
Jun 25, 2022
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Unable to avail services in existing package

I have registered for a full-body laser package at Vlcc, Pitampura centre.
After my relocation to Hyderabad, the same has been moved to the Secunderabad branch which is now closed. Hence, I am not able to avail the services anymore and it's really troublesome. Not getting any resolution after exchanging so many calls. I requested to move my package back to the Pitampura branch but it didn't happen even after repeated follow-ups. br...
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A
ArunMini0227
from Mumbai, Maharashtra
Jun 25, 2022
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Not able to give laser saying machine is not available

Not able to give laser saying machine is not available . I paid all amounts employee and manger r completely unprofessional negligence on high level....
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S
Seep Singhal
from Pune, Maharashtra
Jun 19, 2022
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Franchise outlet in Bareilly committing a fraud

I took full body laser package from them in 2020 for me and my husband with the condition that it will be transferred after 4-5 sessions to any outlet in india.
Now they are not ready to give sessions nor they are willing to transfer them.
They are not even returning the money
Can you look into the matter....
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K
Kiera
Jun 12, 2022
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Services and cost

Address:Palam vihar, gurgaon near geeta properties and setor 14 gurgaon near garima hospital

I joined vlcc palam vihar in 2020. And due to lock down in between and also due to my office timing I could not visit for sometime. These people are good to you untill you are taking their services back to back and paying them money. Once you have paid the they won't give you appointment when you ask them and give excuses that they are short staffed or take appointment next time or next week. This is vlcc I am talking about being handled...
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AryamanSingh
Jun 12, 2022
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Burnt caused by VLCC

My wife, Sweety Singh, got waxing done from VLCC Dwarka Sector 12-A, New Delhi on 11 June 2022, and the outcome of the waxing is in the photos below.

She is pregnant and has to suffer these burn injuries because of the careless and utter disregard to empathy by the VLCC staff....
+3 photos
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R
Jun 11, 2022
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Slimming program

Address:Sector 15 Part 2, Sector 15, Gurugram, Haryana 122007

Hi Myself tanu rai from gurgaon sector 13

9 Months Back I have enrolled to a weight loss program in VLCC, sector 15 branch gurgaon in which i have paid Rs.10000.00 for the program through BOi debit card also in addition to that the center head Mrs. Kriti have asked to pay additional 3000rs + 500 That too i paid to her through GPay. In total I have paid Rs.13500. But after a week of program i have not satisfied and having problem...
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Ashishkheria
from Mumbai, Maharashtra
Jun 9, 2022
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Deficiency in services and closure of the centre

Had joined vlcc thru their sales girl Jayshree Udaykumar for weight loss program along with my wife and paid hefty amount. After few days centre closed down and they forced us to go to remote centre and there no promised treatment was given such as lipo and detox. Nobody is there to here our complain no male technician to attend and approaching all higher officials they stopped taking my calls and entire money we paid for myself and my wife...
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