VLCC — customer service representative

Address:

Shenoy nagar, 600030

Hi
Iam a regular customer to one of your branch which is. Located at ph road, aminjikarai. Recent times, whenever we call the reception to book for a service appointment, we have been seeing a very bad response as well not returning our call for the service request. Offlate, vlcc has grown up to whatever level they think and are not bothered about return of call or service level that they are suppose to have as a benchmark in the industry. The whole team, especially the reception is very bad and high time the management and the team learn or train on basic customer service response.

We are highly disappointed with the team and will not recommend for any service to our friends at vlcc.