VLCC — degrading vlcc management in kolkata

Address:

Kolkata, West Bengal, 700017

I, rohan roy choudhury, a member of vlcc, 33, shakespeare sarani, kolkata would like to bring into your knowledge that the gym in the said centre is deteriorating in its standards. Today, on the 30th of july 2019, i was a witness to a very sad and unfortunate incident that took place at the said premises where a female client was threatened and barred from entering the premises of the centre by the manager namely mrs. Anupama gowli and her staff members who posed to be accomplices of a crime. The manager and her accomplices threatened to be beat up the client if she tried to enter the premises. If such acts of adversities are meted out to a female client, then where is the security of other clients including both male and female? I am not used to see such heinous acts meted out to females ever and this has really disturbed my mindset. Is this what vlcc has come down to? Heckling and threatening clients? Am i secured at vlcc? Numerous questions are haunting me at the moment regarding the goodwill of vlcc. Moreover, this email is also to bring into your notice that the machines and equipments are not at all looked after for their upkeep and maintenance. I, as a member and a well wisher brought this issue into the notice of the manager, mrs. Anupama gowli who seems to pay no heed whatsoever to our complaints. She turns a deaf ears to our complaints by simply passing the buck to her gym employees and states that vlcc doesn't allocate any funds in the maintenance of the gym. She even goes to the extent of telling us to leave the gym as she won't upgrade the gym, no matter what. Is this how a manager of vlcc behaves with their clients? The equipments inside the gym such as the dumbbells and the weight plates are always strewn around inside the gym which has resulted in their breakage. These broken equipments haven't been replaced by the management despite notifying them about it. This causes accidents in the gym every now and then. If these are not looked into at the earliest, then i am afraid to say a fatal accident is inevitable which would tarnish the image of a brand like that of vlcc. I am sure it will earn vlcc a bad name.
I request you to kindly pay a visit at the centre and look for yourself the deplorable state of the gym.
I kindly request you to take necessary actions against such activity to avert any fatality.