[Resolved]  VLCC — denying the offer introduced by them

I have availed for loot offer of vlcc @ rupee 1. They did not mention any terms and condition which says that this is a lucky contest. However when i purchased it they later say that this is a lucky contest and is offered to lucky customers only. This is really not acceptable by brand like vlcc. When you cannot cater to large volume of customers why do you even introduce such offers. I have received call from customer care regarding fixing the appointment. When i called the vlcc store they are denying for it.
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Oct 17, 2018
Complaint marked as Resolved 
VLCC customer support has been notified about the posted complaint.
Sep 15, 2018
Updated by nikhilbrp14
I was confirmed by the store regarding my appointment and the service under the loot offer. When i reached there i was denied for the service.This is really horrible.
Verified Support
Sep 16, 2018
VLCC Customer Care's response
Hi Nikhil,

We are sorry to hear this.

Please share your concern along with contact details on email id [protected]@vlccwellness.com with us so that we can connect to get the more detailed information.

We assure you of getting your issue resolved at the earliest possible.

Regards,
Team VLCC
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