[Resolved] VLCC Health Care / Wellness — intimation to discontinue the course of wellness service._ rekha pradhan

 
2 Reviews
 arindam7 on Feb 10, 2018
Hi,

This is arindam. I would like to inform you that my mrs rekha pradhan is a member of your wellness service at vlcc. Her id number is clmc/18/[protected].

From last couple of weeks she is facing some trouble after coming from your wellness centre. We have been consulted with doctor for general medical checkup for this, & being informed by him to stop that courses with an immediate effect.
I guess she is not comfortable with the exercises & all. Therefore i have decided to stop this activity.

Hence i would like to request you that please cancel her membership effective from this month. & she will discontinue to attend any further therapies & all.

As of now could you please let me know about her remaining outstanding that i have to pay. I will pay the same through bajaj finance. As there some of the therapies & other stuffs are still pending to complete her courses.

I apologize to stop this courses in mid of the scheduled. Hope you can understand.

Looking for your kind co-operation in this regard.

Complaint marked as Resolved Mar 16, 2018

Complaint Status


[Feb 10, 2018] VLCC Health Care / Wellness customer support has been notified about the posted complaint.
Verified Support
VLCC Health Care / Wellness Customer Care's response, Feb 13, 2018
Hi Arindam,

Please accept our sincerest apology for any trouble or inconvenience caused. Please share your contact details with us, we will look into this matter and provide the best solution available to resolve your issue as soon as possible.

Warm Regards,
Team VLCC
Complaint comments  1 Comment     Updated: Share0Tweet0Share0

Comments

I tried contacting your customer care through WhatsApp and the representative named Anamika saw my messages and continuously ignored them without answering my queries.

VLCC Health Care / Wellness Customer Care's response, Feb 24, 2018
Verified Support

Hi,

Please accept our sincerest apology for the inconvenience caused. Please share your contact details with us, we will arrange a callback for you on priority.

Warm Regards,
Team VLCC

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    VLCC Health Care / Wellness - intimation to discontinue the course of wellness service._ rekha pradhan