[Resolved] VLCC — irregular service and sudden cancellation of appointment

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উৎপল কুমার বসু

from Kolkata, West Bengal

Address:

Kolkata, West Bengal

Vlcc centre at behala chowrasta, kolkata is cheating us with false promises during enrolment of several packages. But in practice they are not paying attention to the customer. Today they gave appointment at 7:30pm, but on contacting them at 7:30pm they informed me that they cancelled the appointment without informing me. And this is their regular practice

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Aug 23, 2018

Complaint marked as Resolved

VLCC customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2018

VLCC Customer Care's response Hi Utpal,

We are extremely sorry for the bad experience.

Please share your concern along with contact details on email id [protected]@vlccwellness.com with us so that we can connect to provide the resolution.

We assure you of getting your issue resolved with the proper resolution at the earliest possible.

Regards,
Team VLCC

Jul 22, 2018

Updated by উৎপল কুমার বসু Is their any provision in VLCC behala chowrasta centre that any appointment can be cancelled at the will of some other's requirements? If yes then that should be explained to the customer during snatching money from their pockets showing false promises

Jul 23, 2018

Updated by উৎপল কুমার বসু VLCC introduced an innovative idea of cheating in the name of cool tech. They are taking 25000/- + GST per session. But after getting 8 session I found no reduction in my waist size. And now they are telling repitition of sessions in each area for further 2 times. That means I have to undergo 18 sessions. But they did not explained it initially. I might not waste my money to satiate their greed.
Is it not a clear case of cheating?

Verified Support

Jul 23, 2018

VLCC Customer Care's response Hi Utpal,

Please provide your contact details so that customer care team can understand your issue and try to resolve it on priority.

Regards,
Team VLCC