[Resolved]  VLCC — keratin hair treatment

Address:

Hyderabad, Andhra Pradesh, 500016

I got my keratin hair treatment at vlcc this is my second time at vlcc but different branch. That is banjara hills vlcc. I got it done from this stylist called mukesh. They charged me whooping amount of 5000. And the results are horrible. It's like i wasted my money. He did the procedure all wrong inspite of me telling also. He applied the cream and just blow dried my hair and sent me home. Skipping the main straightening step where the cream gets locked in the hair. And the next day he just straightened it unprofessionally and washed it. The hair is so rough and it looks so bad. The whole purpose of keratin is to get a natural straight look and smooth look but he missed main steps by boasting and saying the end result would be good when he was so unprofessional, he couldn't even hold the comb properly.
I have earlier done keratin so i know how the hair looks after the treatment. And this time the experience was horrible. The women sitting at the reception were so unprofessional. The thing with vlcc employee's is that, they are so arrogant. I was literally asking them and they didn't give a # and we're running inside to save themselves from answers. They don't take the ownership of anything. I have to take this to social media. Customers money is important and they treat it like nothing. I am attaching the picture of my keratin done a year back and the keratin i got at vlcc banjara hills. The comparison will shock you. The stylist is unprofessional. I want at least half of what i paid as a refund. Because it's like just donating money to vlcc banjara and not getting the benefit of it. Take an action against these employee s sitting there and showing attitude and not doing their work right.