VLCC — laser hair removal

Address:

Vlcc, Ranjit Avenue ,amritsar, 143001

This is regarding laser hair removal treatment for underarms and upper lips. I went to Vlcc health care in ranjit Avenue, Amritsar in April 2019 for getting the above treatment. I have paid RS 16000 upfront for the treatment. The first sitting went well and my hair growth too started late around 30th day. But for my second sitting appointment I was told that they don’t have machine as it has gone to Jalandhar centre. Upon my consistent follow up, I was told that it will take another 15 days for
Machine to come back. They finally got some machine and told me to come for the sitting on 15june 2019. After the laser, the hair growth started next day onwards. I told them and I was asked to come on 19th June 2019 again. The same thing happened, they did the laser and growth started next day. After coming back from my vacation, I contacted them again and they did another hair laser in 1st week of July with very high intensity shot. They kept on saying that we will not be considering my visits. I Did not get any benefit of laser treatment and waited for a month at least to get another. Then again same thing happened and they told me that try at least for last time now. Again on 25th July, I was given another laser treatment but no effect. If they had proper machine, it burns the follicules and definitely hair growth comes back after few days, not overnight. Now I have been advised to do waxing and then they will do another laser next month, which puts this treatment to start again from scratch. Please help in getting the refund back for the time and money wasted on this treatment for which you have kept the dummy machines to fool the customer .

There are two reason which made the overall experience very bad:
1. Non availability of machine for a month of May/ June.
2. From second sitting onwards which was in June 2019, the results were not positive and kept on telling me to come again and again.