[Resolved]  VLCC — laser service hopeless

Dear Team,

I have taken full body laser from andheri east Mumbai branch and every time i visit there, there is new executive to assist me for laser.First time there was a girl from North east, second time there was a lady named as Reshma and third time there was Sufia and one more new girl along with her.

Due to this i have to explain them from scratch since they are new and they have no idea where to focus more, where i have more hairs.They dont have any records.
Also whenever they do i dont understand why they are in so hurry, there are so many patches which are left down, i find hair.
Also wherever they have have done razer, there are patches not covered by laser.

I am sorry to say but i am really not happy with this kind of service
Also i have escalated this issue to Gurmeet who was my spoke person from Andheri east mumbai branch.

If you cant give the service than please stop wasting my hard earned money.As its sheer wastage of money, time and effort.

Kindly resolve my issue or if not please refund my 60000 amount, as i have not got even 1% of return from your service.And its very disappointing that in the name of brand you are cheating with customers.

This issue i am facing again n again and not got any resolution till now.Its better i should log a complain in government portal(consumer forum)
I have mail before, sent message through facebook, posted my complain in vlcc page but no revert
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Nov 18, 2018
Complaint marked as Resolved 
VLCC customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2018
VLCC Customer Care's response
Hello,

We are sorry to hear this.

Please share your concern along with contact details on email id [protected]@vlccwellness.com with us so that we can connect to get the more detailed information.

We assure you of getting your issue resolved at the earliest possible.

Regards,
Team VLCC
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