VLCC — ordered products & paid but still not received (4 month gone)

I have ordered products on vlcc personal care website 4 months back, but i still not received my products.

Also i bought two 1000 rupees gift vouchers for that i need to receive 6 separate discount coupons, but they delivered only three, out three only one coupon worked. Rest not working.

When i called the customer care they are not responding, asking me to send mail. But after sending mails no reply from them. They are fooling customers by giving fake offers i lost almost 2000 rupees. Cheating vlcc.