[Resolved] VLCC — Package is not arriving

Nisha Rehla Nehria

from Gagret, Himachal Pradesh

Address:	Kangra, Himachal Pradesh, 176219
Website:	vlccpersonalcare.com

I have odered from VLCC official website a skin rose toner, an under eye cream and a facial kit since the 9th of march. My order no. Is 4267.it hasent arrived till now and no tracking no. Or any information has been sent to me yet I have called 3 times the customer call. I asked them for a tracking no. But there is no procedure going on. Please help me with this .

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May 27, 2017

Complaint marked as Resolved

VLCC customer support has been notified about the posted complaint.

Verified Support

Apr 26, 2017

VLCC Customer Care's response Dear Nisha,

Greetings from VLCC!

We understand your concerns. It’s our endeavour to offer the best experience to our customers. Please share the details of your purchase and communication with us at [protected]@vlccpersonalcare.com. Our support and redressal team will get in touch with you soon. Thanks.

Regards,
Team VLCC