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VLCC

[Resolved]  VLCC — pigmentation treatment

Address:110075
Website:www.vlccwellness.com/India

Hi Team,

I would like to bring this to your notice that I have been cheated by VLCC @ Dwarka sec 11 center. I really had a bad experience.
I have already complaint but no use of it.
I would like to inform you that I was going through under skin treatment for pigmentation, where instead of seeing any improvement, my pigmentation spread all over the face mainly on nose and cheeks which were not earlier before taking treatment.
I was suggested to apply 1 skin ointment named Momate by one of the VLCC skin experts, I asked her why should I be using this cream when I am taking the treatment from VLCC, she said this the part of treatment.
When I complaint VLCC Skin expert( Goma) about my skin problem and marks she said you should stop using that Momate. I visited Dwarka center again and met Doctor Dhadiwal but I have not got any solution and I had to consulted with dermatologist who confirmed that momat3e contained steroids and I should not have used that it. Now my question why VLCC suggest such cream?
I am forced to stop my remaining installment as instead of getting benefit of this treatment I got more marks on my skin.
My engagement was decided to happen in this month which I had to postponed because of my skin bad condition. You can understand about my loss.
Please confirm what solution have you for mentioned issue and my loss of money, time and confident.
I called several times on VLCC customer care number however they always keel my call on hold.
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Nov 11, 2018
Complaint marked as Resolved 
VLCC customer support has been notified about the posted complaint.
Verified Support
Oct 11, 2018
VLCC Customer Care's response Hi Bharti,

We are sorry to hear this.

Please share your concern along with contact details on email id [protected]@vlccwellness.com with us so that we can connect to get the more detailed information.

We assure you of getting your issue resolved at the earliest possible.

Regards,
Team VLCC
Oct 18, 2018
Updated by Bhartis I have not got any response from VLCC yet. Could you please confirm the status of my complaint.
Oct 20, 2018
Updated by Bhartis Hi Team,

Could please provide any resolution?
Complaint comments 
2 Comments

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Comments

A friend of mine who did not need the treatments was recommended a treatment, which was performed on her, inspite her skin reacting to it, they charged her 12000 per treatment. VLCC cannot make money over people's insecurities, such institutions should atleast refund the amount. She was forced by Mrs Madhumita Mukherjee.
Reply
Hi Team,

Thanks for your response. I have already sent mail @[protected]@vlccwellness.com.
Please check by the email. [protected]@gmail.[protected]@gmail.comor Bharti.[protected]@advantmed.com.

Regards,
Bharti
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