[Resolved]  VLCC — poor and pathetic service

Address:New Delhi, Delhi, 110059

This is happened twice with me in janak puri branch. I have my vlcc family card and whenever i want service it's not available. Its disgusted your services are lousy, slow and totally derailed from path. Repute of your company at stake because i will not recommend anyone for vlcc. I will not at all renew my card. Totally unprofessional atitude. We bought your privilege guest compliments offer card. Whenever i call them for appointment they directly said we are busy choose another day or time. I believe that this response is unfair because we are your customer and we paid u in advance. We are 3 person who bought your these cards. If your employees doesn't attend your clients nicely. Otherwise this salon should be shut down. I would like a written statement explaining your company's position and what you will do about my complaint. You may reply to me at this email or call me at my
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Feb 17, 2020
Complaint marked as Resolved 
VLCC customer support has been notified about the posted complaint.
Verified Support
Jan 15, 2020
VLCC Customer Care's response
Hi Priyanaka, this is definitely not the experience we want you to go through. Please accept our sincere apology and thank you for bringing this into our notice. Request you to please write to us at [protected]@vlccwellness.com along with your location and contact number and our representative will directly connect with you to offer the best available solution to resolve your issue at the earliest. Hope this helps, we'll be awaiting your email. Regards, Team VLCC
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    VLCC Phone
    +91 11 4163 1976 [Regd. Office]
    +91 12 4471 9700 [Corp. Office]
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    64, HSIIDC Sector - 18, Maruti Industrial Area, Gurgaon, Haryana, India - 122015
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