[Resolved]  VLCC — prp

Address:Chennai, Tamil Nadu, 600119

This is regarding prp done in vlcc adayar august month.

Case complaint:
1. Prp machine centrifuge was not extracting protien.
2. Not injected.

Explanation:
August month i took prp in vlcc in which the centrifuge was not extracting the protein from my blood. And secondly doctor took two syringe and one syringe she poured on head and one she kept inside and not even injected properly she just kept my blood in the center of my head. Prp is a treated in which the are supposed to inject bit deep not superficial layer. For more proofs check the videos and camera from your center and the usually procedure which they do for me and what was done this month. I have raised a complaint of the same particular day itself to amudha. For which she asked me to drop mail.

I have paid 55 thousand in which my remaining sessions are pending which i would like to cancel due to worst prp service. I need refund or proper service. Kindly suggest from your end about the action its been once month i am asking the clinic. I want the resolution at the earliest.
Its been month i reported this issue to amudha in adayar branch. No action was taken from your end.in staring they said me for mesoscalp they use products from abroad, but they inject (Hair matrix from skin aesthetics (Pune). Amudha faked me by saying they use products from abroad which is not true i saw the brand and injections which they inject in my head. For more proofs refer videos in clinic. Lots more complaint which i cant explain in mail. Reach out to me in [protected].

If i had to take action in whose name should i take??

Kindly let me know. Expecting a call back from your or your team.

Regards,
Priyanga g
[protected]
Was this information helpful?
No (0)
Yes (0)
Oct 11, 2018
Complaint marked as Resolved 
VLCC customer support has been notified about the posted complaint.
Verified Support
Sep 10, 2018
VLCC Customer Care's response
Hi Priyanka,

We are extremely sorry to hear this.

Please share your concern along with contact details on email id [protected]@vlccwellness.com with us so that we can connect to get the more detailed information.

We assure you of getting your issue resolved with the proper resolution at the earliest possible.

Regards,
Team VLCC
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    VLCC
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    938
    Pending
    29
    Resolved
    493
    VLCC Phone
    +91 11 4163 1976 [Regd. Office]
    +91 12 4471 9700 [Corp. Office]
    VLCC Address
    64, HSIIDC Sector - 18, Maruti Industrial Area, Gurgaon, Haryana, India - 122015
    View all VLCC contact information