VLCC — refund and cancel the package

SANGEETA Y YADAV

from Delhi, Delhi

Address:

Mumbai City, Maharashtra, 400079

Hi

Due to health issue i need to withdraw and cancel the package of weight loss program. We email and call everyday last 45 days. But no response. Everyday he/she just told me ok i check, forward, inform my team to you etc. Please it's request help me i am totally help less.

Vlcc team member not support to me. When i call no one take responsibility to sort issue just pass way from one person to other. One of his member mr. Akash told me your amount refund on 16 aug 2019 but till date.

Vlcc just sale it's package, he/she not care customers.

After see all my medical reports of mri, hospital file she/he are time pass.

Due to medical ground we safer form lot of issue

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VLCC customer support has been notified about the posted complaint.

Sep 08, 2019

Updated by SANGEETA Y YADAV Bounce charges

You must check and refund me with my charges amount.

[07/09, 12:37 p.m.] Suraj: Your IDBI Bk A/c NN61046 debited Rs 590.00 Det: Dirdb RTN CHG 0. A/c Bal(sub to chq realisation) Rs 839.65 as of 05 SEP 12:07 hrs.
[07/09, 12:38 p.m.] Suraj: Your IDBI Bk A/c NN61046 debited Rs 590.00 Det: Dirdb RTN CHG 0. A/c Bal(sub to chq realisation) Rs 249.65 as of 07 SEP 12:28 hrs.

Dear team all message i continusly email to VLCC but till date no reply accept one email of confirmation of mail received of auto generate by his systems. Now I totally hope less because every day I call and his team reply this time aapk number hai hamare pass bhir BHI aapk call received Kar rahi hai. It means it's team totally ignore me and my problem due to his package
Sent from my Samsung Galaxy smartphone.

-------- Original message --------
From: sangeet74 <[protected]@gmail.com>
Date: 07/09/2019 9:40 a.m. (GMT+05:30)
To: Wecare <[protected]@vlccwellness.com>
Cc: powai.[protected]@vlccwellness.com
Subject: Re: Re: FOR PACKAGE WITHDRAWAL PURPOSE.

Not reply and no action any
24 hrs completed

Sent from my Samsung Galaxy smartphone.

-------- Original message --------
From: sangeet74 <[protected]@gmail.com>
Date: 05/09/2019 11:54 p.m. (GMT+05:30)
To: Wecare <[protected]@vlccwellness.com>
Cc: powai.[protected]@vlccwellness.com
Subject: Re: Re: FOR PACKAGE WITHDRAWAL PURPOSE.

Ok your team not take any action and every day a new person and one new word ok i check, forward, inform, etc told me I request last 45 days in way of call and email but respons was Zero.

Ok if your organisation not refund and cancel the package than ok just give me in written statement with signature at your letter head if any thing happen in My health your organisation are totally take responsibility. Same letter I give to my doctor and my family.

Reply within 24 hrs with return email, after this I go to police complaints because in case of medical ground 3 file of hospital, MRI report of Brian ( head) file the complaints against VLCC.

Fyi

SANGEETA
Sent from my Samsung Galaxy smartphone.

-------- Original message --------
From: sangeet74 <[protected]@gmail.com>
Date: 02/09/2019 3:27 p.m. (GMT+05:30)
To: Wecare <[protected]@vlccwellness.com>
Cc: powai.[protected]@vlccwellness.com
Subject: Re: Re: FOR PACKAGE WITHDRAWAL PURPOSE.

Take action otherwise more than 30 days I email and call for more than 1.1/2 months but no action. Only time pass your team member.

After this I not compelet to Vlcc

Sangeeta

Sent from my Samsung Galaxy smartphone.

-------- Original message --------
From: sangeet74 <[protected]@gmail.com>
Date: 31/08/2019 8:59 p.m. (GMT+05:30)
To: Wecare <[protected]@vlccwellness.com>
Cc: powai.[protected]@vlccwellness.com
Subject: Re: Re: FOR PACKAGE WITHDRAWAL PURPOSE.

Pls do before 2 sept' 2019

Sent from my Samsung Galaxy smartphone.

-------- Original message --------
From: sangeet74 <[protected]@gmail.com>
Date: 22/08/2019 9:08 a.m. (GMT+05:30)
To: Wecare <[protected]@vlccwellness.com>
Subject: Re: Re: FOR PACKAGE WITHDRAWAL PURPOSE.

Your team told me on 16 Aug 19 your work done but today 22. 08.19 still pending.

Please reply

Sent from my Samsung Galaxy smartphone.

-------- Original message --------
From: sangeet74 <[protected]@gmail.com>
Date: 19/08/2019 11:01 p.m. (GMT+05:30)
To: Wecare <[protected]@vlccwellness.com>
Subject: Re: Re: FOR PACKAGE WITHDRAWAL PURPOSE.

Pls give me your feed back i wait your reply still.

SANGEETA

Sent from my Samsung Galaxy smartphone.

-------- Original message --------
From: sangeet74 <[protected]@gmail.com>
Date: 17/08/2019 10:51 a.m. (GMT+05:30)
To: Wecare <[protected]@vlccwellness.com>
Subject: Re: Re: FOR PACKAGE WITHDRAWAL PURPOSE.

My self sangeeta yadav, i take package of 5kg+abhyangsm+5kizzi, but due to health issue we want to withdraw the package.

Sent from my Samsung Galaxy smartphone.

-------- Original message --------
From: Wecare <[protected]@vlccwellness.com>
Date: 17/08/2019 10:31 a.m. (GMT+05:30)
To: sangeet74 <[protected]@gmail.com>
Subject: Re: Re: FOR PACKAGE WITHDRAWAL PURPOSE.

Dear Customer,

Greetings from VLCC!

Thank you for contacting us. This is to acknowledge your email.



You can avail any of the options mentioned below.

•     continue with the unexecuted programme.

•     Avail the Gift Voucher worth the unexecuted package amount.

•     Transfer the unexecuted programme to Beauty Services / available Products of choice.

•     Transfer the unexecuted programme to a Friend / Relative

Please let us know the option that your willing to take so that we may accordingly inform the Regional team and proceed. The above proposal is subject to your confirmation on the same.

looking forward for your positive response.

Best Regards,

Team VLCC

From: sangeet74 <[protected]@gmail.com>
Sent: Tuesday, August 13, 2019 01:50 PM
To: Wecare
Cc: contact
Subject: Fwd: Re: FOR PACKAGE WITHDRAWAL PURPOSE.

Dear Team,

I continue email and call but till date my problem not sort out. you not refund and withdraw package given by you. Just give me written letter with your letter head and authority signature after taking your therapy and PACKAGE if any issue of my health you and Vlcc are responsible. Than we continue, otherwise you must inform me what I can do within 24 hrs. I am not able to continue your package under my health issue.

Your are reputed organisation but your response are not like a good service industries. We work I service industries and our first duties to take Care Customer

Thanks
SANGEETA
[protected]
[protected]

Sent from my Samsung Galaxy smartphone.

-------- Original message --------
From: sangeet74 <[protected]@gmail.com>
Date: 10/08/2019 8:08 p.m. (GMT+05:30)
To: powai.[protected]@vlccwellness.com
Subject: Re: FOR PACKAGE WITHDRAWAL PURPOSE.

Dear Team,

Please reply.

Thanks
SANGEETA

Sent from my Samsung Galaxy smartphone.

-------- Original message --------
From: sangeet74 <[protected]@gmail.com>
Date: 08/08/2019 9:41 a.m. (GMT+05:30)
To: powai.[protected]@vlccwellness.com
Subject: Re: FOR PACKAGE WITHDRAWAL PURPOSE.

I hope today my work done

Thanks

Sent from my Samsung Galaxy smartphone.

-------- Original message --------
From: sangeet74 <[protected]@gmail.com>
Date: 05/08/2019 10:27 p.m. (GMT+05:30)
To: powai.[protected]@vlccwellness.com
Subject: Re: FOR PACKAGE WITHDRAWAL PURPOSE.

Please do as urgent it's request

Sent from my Samsung Galaxy smartphone.

-------- Original message --------
From: sangeet74 <[protected]@gmail.com>
Date: 31/07/2019 8:13 p.m. (GMT+05:30)
To: powai.[protected]@vlccwellness.com
Subject: FOR PACKAGE WITHDRAWAL PURPOSE.

To,
VLCC.

Dear Madam/Sir,

My self sangeeta yadav, i take package of 5kg+abhyangsm+5kizzi, but due to health issue we want to withdraw the package.

Dear team I hope you are understand my problem & help me to withdraw the package.

This time I need to take Care my health.

Sorry for inconvenience.

It's my request please help me. And do as urgent please.

Thanks,
SANGEETA

Sent from my Samsung Galaxy smartphone.

Sep 08, 2019

Updated by SANGEETA Y YADAV If any one work on my emai and complaints he/she reply by emai and call me. From last more than 50 days I was received only 2 person and this ledy not sort my issue.

Please help me because now Bajaj deduct bounce charge of against emi return charges. This time sir I pay my medical fees, care my health ya I paid charges.

I totally unhappy with respons and behaviour of Vlcc team. He/she just cheat customers

Sangeeta