VLCC — refund of package amount due to closure of kharghar centre

Address:Kharghar, 410210

I am a 60 year old lady living in Kharghar with husband and suffering from age related problems. I have taken package worth RS 25000/- in month of May 2019 for one year but they did not inform of closing then. Now your centre of Kharghar is closing and staff is not refunding my amount. Request help is getting my refund as I can't move to other centres due to health issues.
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I booked my appointment three days before and still the Allahabad salon rejected any claim. They sent me several reminders and on reaching there no services were provided.T hey told me that there was no ine available and there are many pre-booked appointments as if I had not made any appointment. The customer service number is also not working

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