VLCC — regarding not receiving of receipt

Address:Patna, Bihar, 800023

On 3.06.19, I took certain beauty services at VLCC
Dak Bunglow, Patna and till date I have not received the e-bill either on my mail or via message for service amounting to Rs. 3064.
Also, few months ago, I had booked an appointment using online VLCC portal at Punjabi Bagh, Delhi. Though I was unable to go there, somehow that account is being used to credit points for services which I have not even availed of. Meanwhile, the services which I avail at the Patna Centre are not bring credited to my account nor am I receiving the bills as stated in the above case. Please go through this and resolve the matter asap.
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    VLCC Phone
    +91 11 4163 1976 [Regd. Office]
    +91 12 4471 9700 [Corp. Office]
    VLCC Address
    64, HSIIDC Sector - 18, Maruti Industrial Area, Gurgaon, Haryana, India - 122015
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