[Resolved] VLCC — services not provided | |||
Paid rs 18000/=on 22nd may 2019 for the services but vlcc closed haridwar center without offering any services inspite of taking full payment. Made several representations and asked for refund but vlcc did not respond. Received two telephonic calls from them. They informed that haridwar center would start soon. First informed that the center would start by november 2018 first week thereafter informed that haridwar center would start again by first week of january 2019 but now may 2019 has come and no response from company. Filed complaint with grahak jago website on 6th may 2019 vide grievance registration no 1301352 and company informed them that the customer is taken care of but the company has given false response. They have not yet provided the services and i have sent them the mail asking them to refund my amount but the company has not responded. Grahak jago website says that i should now approach consumer forum. Kindly help in getting my refund and adequate compensation. Renu rawat [protected] [protected] [protected]@gmail.com Was this information helpful? | |||
Nov 11, 2019 Complaint marked as Resolved VLCC customer support has been notified about the posted complaint. Verified Support Oct 11, 2019 VLCC Customer Care's response Dear Renu, Thank you for bringing it to our notice. We have highlighted your concern to our team. Request you to kindly bear with us in the interim. Regards, Team VLCC | |||
1 Comment | |||
Comments
I have taken a hair spa package of 5900 but their centre has closed so i m not able to take services nor they r refunding the amount, if their salon centre is closed so they shud refund the client amount
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+91 11 4163 1976 [Regd. Office]
+91 12 4471 9700 [Corp. Office]
64, HSIIDC Sector - 18, Maruti Industrial Area, Gurgaon, Haryana, India - 122015
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