[Resolved]  VLCC — treatment cancellation and refund

Address:Bangalore, Karnataka, 560038
Website:www.vlccwellness.com

Hii iam deepika.10 days ago i booked laser treatment for underams for 10k.. On that day theyy did only trail to show me how its is. After that trail only i am getting itching in my underams, i applied creams also then also its not reduced, i didnt even took one session also, so today i went and asked that i dont want treatment beacuse iam not feeling comfortable, i want refund at that time they are saying money is not refundable. How it is possible, i didnt even took one session, at the time booking they are very polite and all, but today they are very rash and they are strictly said we wont refund then its your choice like that they are talking. How irresponsible, 10k its not small amount that to i didnt start the treatment also. Now i am very disappointed with vlcc services. So please solve my issue and refund my money otherwise i will take serious action. So please kindly look into my problem

Iam deepika
I paid 10k in vlcc indirangar branch banglore, india
Who i paid is malar something,
Please contact me on [protected]
Solve my issue as early possible
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Feb 12, 2018
Complaint marked as Resolved 
VLCC customer support has been notified about the posted complaint.
Verified Support
Jan 12, 2018
VLCC Customer Care's response
Hi Deepika,

Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. Please accept our sincerest apology for any trouble or inconvenience caused.

Warm Regards,
Team VLCC
Complaint comments 

Comments

hii
thanks for your response. so iam not able to transfer that whole amount to any other service because i wont use any other service, i want to buy products for that whole amount, so how can i buy products can u guide me, atleast this i want to expect from u. please do me needful
Hii this is Preeti Sable From Aurangabad... I have been taking laser Hair reduction treatment from 4 to 5 months 4 session are completed but I have seen 0 results... they have not given any patch test before starting the treatment..The service they gaved was horrible.. every time I take appointment they have Gave me a lot of clicks on my body .. the staff's who is responsible to give you laser treatment is really unprofessional I thought they will be dermatologist but no they are unprofessional... I have paid 60000 to the VLCC centre it is not a small amount I want 100% refund
Hii this is Preeti Sable From Aurangabad... I have been taking laser Hair reduction treatment from 4 to 5 months 4 session are completed but I have seen 0 results... they have not given any patch test before starting the treatment..The service they gaved was horrible.. every time I take appointment they have Gave me a lot of clicks on my body .. the staff's who is responsible to give you laser treatment is really unprofessional I thought they will be dermatologist but no they are unprofessional... I have paid 60000 to the VLCC centre it is not a small amount I want 100% refund

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