[Resolved]  VLCC — unauthorised transaction/need to stop from vlcc

Address:

K-4, Ocean Heights, Ground Floor, Next to Top Breads, K Block, Pocket E, Sector 18, Noida, Uttar Pradesh 201010

Dear vlcc/team.

This is regarding my ongoing issues with vlcc.
I went for some beauty service in sec -18 vlcc
Address k-4, ocean height building this was i think on the month of june or july than the lady by the name swati offered me to go for peel off treatment and was guided me that i can go for 8 to 9 month service and advise me that i can pay in emi which would total cost of
35000₹ with the monthly emi of 3500₹which i told her that’s a huge amount need to think about it than she said not to worry if she have credit card or may be bajaj finserv than i told her credit cannot use and on bajaj card i already had a loan so i don’t think i can use than she asked me for my account number told her that i don’t remember my account number than she asked me for my registered mobile number and said we can check with bajaj finserv if they can aouthorised which i still was not comfortable than she did something and was able to get all the details of my account still i told her that i have to think about it have some financial issues so cannot afford right now so asked for only one trial for peel off treatment and paid her 3500₹and she advise me to come next day or two for one trial treatment i went than the lady said doctor will come have to wait i waited later, than i was asked to go for some kind of massage n scrub nothing was done with the amount i paid for 3500₹ was very disappointing and after a two month of visiting vlcc i saw there was a transaction amount taken out from my account than i call bank and they gave me a details than i realised that vlcc has been taking out my money, so i call swati and was asked to speak with bajaj finserv people when i call them than they will ask to talk with vlcc this is so frustrating than swati said u accept this amount than i told did they ever provide me any kind of document that i have to come for this treatments for 9 month and how can your company charges people when they did not even take your service i was never provide any information nor this people call nor they remind and my account have been deducted for no reason when i asked them to stop then they make excuses and make me runaround, i have my sister who is suffering from blood cancer and going through the chemotherapy in dharamshila hospital i need this money i cannot just afford this people to take my money out from my account how can bahajaj finserv also aouthorise vlcc just by phone number am shocked if this the way you guys do business am afraid might end up in bad reviews with people, so am requesting vlcc to stop my transaction immediately again i have to look after my ill sister and i want those money which has been already taken out and also to stop further transaction, seriously am surprised that without taking any service vlcc is deducting my money from my account even after multiple request my account deducted again on 3 rd oct how easy is that for you people.

Waiting for your response
Thank you