[Resolved]  VLCC — unauthorised use of my name

Today i receive sms mentioning that i have made payment for some product and also visited for service i booked but my complaint is that i have not at all visit any of your outlet in nagpur and not at all made any payment. I don't know how i receive this sms along with the receipt in which my name and number is mention.

This is very serious issue for me if this is fake and just for any publicity or if someone is knowing taking this advantage.

I would request you to plz take this mail very seriously. For your reference im attaching the sms and e bill i receive.

Looking forward for some answer for this blunder
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Jan 15, 2018
Complaint marked as Resolved 
VLCC customer support has been notified about the posted complaint.
Verified Support
Dec 15, 2017
VLCC Customer Care's response
Hi Riya,

Please accept our sincerest apology for any trouble or inconvenience caused. Please share the SMS and the e-bill which you have received, we will strictly look into this matter and take necessary action.

Warm Regards,
Team VLCC
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