VLCC — unprofessionalism and cheating the customer

Address:Hyderabad, Andhra Pradesh, 500084

Date: 28 april 2019
I felt that the centre to be very unprofessional due to multiple reasons -
1. I received a payment message of rs. 635.08 but i actually paid rs. 677 in cash to kondapur, hyderabad centre. Why this difference? Are you trying to cheat your customers? I did not receive bill for the service.
2. Another thing i found strange was that the staff was not aware of the offers vlcc provides to its customers. I feel that it is vlcc management's job to make sure that the staff is educated with all the customer related things.
3. (Styled) hair cut is not up to the mark. Even after having such exorbitant prices, i felt that vlcc is not maintaining its standard of having skilled hair stylists.
I did not say anything to the staff there because i didn't want to impolite. I just want you to improve.
Was this information helpful?
No (0)
Yes (0)
VLCC customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    VLCC
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    937
    Pending
    29
    Resolved
    493
    VLCC Phone
    +91 11 4163 1976 [Regd. Office]
    +91 12 4471 9700 [Corp. Office]
    VLCC Address
    64, HSIIDC Sector - 18, Maruti Industrial Area, Gurgaon, Haryana, India - 122015
    View all VLCC contact information