[Resolved]  VLCC — Unsatisfactory service

Address:

Chennai, Tamil Nadu, 600039

The expert in VLCC (Chennai, Anna nagar) advised me to have a skin hydrating facial which would suit my skin . The staff took me to an extremely untidy room with leaking AC outlet which gave such an irritating feeling. Within 15-20 mins the entire facial procedure was done. The lady just applied cleanser, toner, and a few other gels and lotions ( without any facial massage ) and all of a sudden said the facial is all done. When I said that I was not satisfied with the service, the person in-charge said that that was the international beauty therapy which involves only application of creams. Ridiculous! For applying cleansers and toners did I spend 1750 bucks?
She says that the new methods of facial involves no massage and that I know nothing about facial techniques.
Such rude and unethical behaviour has caused severe embarassment to me . I want to get my money back from VLCC