[Resolved]  VLCC — vlcc 5 facial combo kit - hs 18

Address:

249407

Dear Team @ VLCC

Note that in month of Dec 17, I have booked a VLCC Facial Kit from Homeshopee 18 on 19th Dec 2017. Delivery of the same recd in last Dec 2017.

Note that today I notice that content of the same has been expired in Jan 2018. Now I will no longer able to use the same.

I have some questions - How VLCC / HS can supplied such products, which will be expired after one month delivery. Today when I asked to HS person for logging the complaint, they do not take interest in the same and replied that any complaint should be logged within 48 hours of receipt of order. After that they are not responsible.

I agree that we have not noticed the same on the date of receipt. But how can a company like VLCC can do the same with their customer. I am attaching the product label of the same for you ready reference.

I am writing this complaint to VLCC with a hope that being such reputed company, you will take action against the person / agency who is selling your products marked which are about the expired. HS 18 will least bother about the complaint, as they are only a selling partner with you. But VLCC as a reputed company should have look into this should not sell the products in market for which the expiry dates are near. There must be some system in your company to avoid the same.

I am feeling very hurted with this kind of act happen to me. This is not expected from such a reputed company like VLCC.

COmplaint submitted for your reference, if any query, please call undersigned

Regards
Sonia Sharma
W/o Sh Bhupesh Sharma
536, Nath Nagar, Gali No. 1, Jwalapur, Haridwar
Ph : [protected] / [protected]