VLCC — vlcc health care / wellness refund my money

On sunday (7th oct, 2018) i visited vlcc, vatika city, block w, market, sector 49, gurugram, haryana 122018 office and i took some products from vlcc and groom package (Bill no:gur0419p[protected]. Before starting the groom package i used the product on sunday night. After using your products i got infection in whole body and after that i stop using these products.
I took consultation from the skin doctor for the same and i told him what i used.
I visited again your center on wednesday (10th oct, 2018) vlcc, vatika city, block w, market, sector 49, gurugram, haryana 122018 office to meet your doctor on your center head request and your vlcc doctor also told me to stop using the products.

After that center head told me to continue with the groom package as she told that they will start as per vlcc doctor advice. Then again i have visited the your vlcc center on 26th oct, 2018 for groom package facial but again after the facial i got the infection and then again i meet to my personal doctor and he also told me not to use any facial product.

Then i have contacted to your vlcc center many times to refund my money but they denied. Many times they tell me to visit the center to meet vlcc center doctor and i visited also but till now no proper response.
Your center head is mentally torturing me from last 5 months. Recently on 7th march i have visited your center again but no response from their side and center head talk me very rudly.

So now i am requesting you to please refund my groom package money because your product is not suitable for my body.

Please give me your response asap.
+2 photos
Was this information helpful?
No (0)
Yes (0)
VLCC customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    VLCC
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    937
    Pending
    29
    Resolved
    493
    VLCC Phone
    +91 11 4163 1976 [Regd. Office]
    +91 12 4471 9700 [Corp. Office]
    VLCC Address
    64, HSIIDC Sector - 18, Maruti Industrial Area, Gurgaon, Haryana, India - 122015
    View all VLCC contact information