[Resolved]  VLCC — Vlcc fraud

Address:New Delhi, Delhi, 110049
Website:www.vlccwellness.com/India

Myself Dr Farin Shaikh, booked multiple packages this year at Vlcc south extension branch, New Delhi including gym, 6 sessions o[censored]nderarm and bikini laser ( out of which only one session was done yet), bridal package ( including 6 international facial, body polishing, hair spas and 6 manicure pedicures and full body waxing) .
Without prior knowledge when I went to the saloon last month, I found out that the saloon was closed and I had no information about how to get my packages done. I had no calls from Vlcc regarding this and now I'm at a loss for payment done almost over 1 lakh rupees.
It's a case of fraud to the customer that you book their sessions with full payment and run away.
My all payments were done from card transactions and can be reproduced in case required.
Thank you.
Dr Farin Shaikh
All India Institute of Medical Sciences (AIIMS)
New Delhi
Contact: [protected]
Email: [protected]@gmail.com
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Jan 5, 2017
Complaint marked as Resolved 
VLCC customer support has been notified about the posted complaint.
Verified Support
Dec 05, 2016
VLCC Customer Care's response
Dear Ma'am,

Greetings from VLCC!

It is our endeavor to offer the best experience to our customers and your feedback is highly valuable to us.

We will be shortly connecting with you to gather all details and to ensure that all your concerns are resolved at the earliest and you are able to enjoy every visit at VLCC.

Regards,

Team VLCC
Complaint comments 

Comments

I had a worst experience in VLCC its the worst parlour ever...Its only moto is to make money.its so bad dat i dont hve word too explain... Had verry worst experience in past 2 years... Highly dissatisfied...

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