[Resolved] VLCC — vlcc pusa road | |||
My mother & myself started slimming sessions after 25th may 2019 at pusa road under dr samiksha singh bill no. Del1020p00000334 and 331. Since that day it has been awful starting from parking vows to misbehaviour of therapist and guard. Not to mention that we are not loosing any weight. They may blame us that we dont come regularly well that is because there is no motivation for us and to top it up only stress in multiple forms is transmitted. We took 5 therapies each, for my mother she suggested detox ayurvedic therapy and curve expert for myself. After the payment was made the bill generated said differently. We were assured that services named above would be given irrespective of the difference in price. We started the sessions not that we were loosing any weight. Then one day the therapist threw the bell on my mother's face in a session. After that we had to take a break, which we had informed before making the payments. Today was my mother's first therapy and she is very unhappy with it. To top it up they keep saying that they are doing us a favour by giving an expensive therapy and we have not made the appropriate payment. No motivation is provided from any where apart from adding stress nothing is being done. I am regretting that i didnt join a gym. The hygiene of the session rooms & toilets is very poor. Post therapy somehow i am always given lemon water in a small glass probably because i have paid less. The guard thinks no end to himself. I have told him ample number of times that i am a new driver and no so good at manuevering the car during reverse but still he keeps shouting at me and forcing me to park car at odd angles which makes it difficult for me to reverse when i am leaving. The vibes of the centre are negative, dull and boring. I refuse to be under obligation and certainly dont want to pay for additional stress and negativity. I request you to kindly return the amount payed because it is impossible for me to go through this unacceptable and unpleasant experience even on alternate days. Was this information helpful? | |||
Nov 11, 2019 Complaint marked as Resolved VLCC customer support has been notified about the posted complaint. Verified Support Oct 11, 2019 VLCC Customer Care's response Dear Mansi, Please accept our sincere apology and thank you for bringing this into our notice. Please share your contact details with us, our representative will get in touch with you and provide you the best available solution to resolve your issue at the earliest possible. Regards, Team VLCC | |||
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No resolution of the issue has been done. I feel like taking them to court.
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