| Address: | Pune, Maharashtra, 411017 |
Dear all vlcc members,
I am jyoti sawakare from pune. I am deeply hurt by vlcc service by rahatni pune team. They have promised me lot of things but unfortunately they have made many mistakes, like no good service, delayed service and falls promises. Actual situation as per given below,
First meet:
For my prebridal i discussed the packages with ms. Barkha, she had explained me all packages with huge discounts. Finally she had given me package of rs. 11, 210/-. As per our discussion she committed i will get 100% good results after these sessions; if no results will return money. She forced me to pay maximum amount in first meeting then i paid rs. 5000/-
First sitting for cleane up
After that before proving service they forced me to pay complete amout. I felt some how falls in behavior. Even i denied for the same they have given me today's offer as - if complete amount is paied will give free facial.
Finally somehow they managed to get complete payment from me.
1. Further i have been taken a room for wearing apron and was waiting for almost 1hr to get service started. (This is what the big signal for me to falls promises but i was in the different mood as every bridal is as)
I tried to call them by raising my voice however no one responded, finally i called them on phone.
2. When service started, it gets finished in 10 min.
3. I came out from room and waiting for staf to ask feedback on first service they delivered however no one taken initiative for the same.
4. I had given them feedback on my own as below
I) clean up was only for 10 min
Ii) waiting time to get service was too much, no value for customer time.
Iii) applied very less cream and scrubbed with dry hands.
Iv) on requesting to get more cream as was having buring sensession; which was ignored.
V) my skin was dried out and get rashed after this.
5. After all this i denied further treatment from vlcc and ask them for refund. But they denied for refund and requested and begged me to give a single last chance.
Second sitting
Shweta asked for one more chance and again committed me 100% good results with very advance treatment which is lumiere facial. (If they have not made any mistake why they are giving me adance treatments.) i thought mistakes happens with human beings only so given next chance but unfortunately again same thing. Again and again very silly mistakes bad service.
In the next meeting i was in to take my money back but miss. Shweta promises to my husband that we need last chance please convince her and she got succeed but she used very bad products.
Finally i decided not to take any further service from vlcc as they will definitely spoile my life event by spoiling my skin.
I am having all proofs like all bills all photos and i may be find phone recorings also.
I am hoping to get my all money back from respective department. I am very sad upset deeply hurt by the vlcc.
Thank you,
My details are as given below,
Jyoti sawakare
[protected]
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