[Resolved] VLCC — voucher

Rane-Sawant Meghana

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400064

I had received a voucher worth rs. 500/- from vlcc gifted to me by food panda. The voucher expiry was 31/12/2017. I had been calling the mumbai kandivli stores since 27/12/2017 morning. I was told that non slots are available and was assured a call back post confirmation with senior. She did not call me bk. I called again on 1/1/2018 saying that u did not confirm anything abt the voucher extension... Puja the salon manager spoke very rudely to me... She said we will not be able to accept... If not available thats ur problem... Not mine. I hv called well in advance. [protected] meghana

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Feb 6, 2018

Complaint marked as Resolved

VLCC customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2018

VLCC Customer Care's response Hi Meghana,

Please accept our sincerest apology for any trouble or inconvenience caused. We will strictly look into this matter and provide the best solution available to resolve your issue as soon as possible.

Warm Regards,
Team VLCC

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Comments

shradha singla

Vlcc gurgaon dlf phase 1. Employees Meena and Mansi are the biggest fraud. They charged 60, 000 rs towards laser treatment for facial hair. The hair growth was never reduced and they dint even provide enough sessions, ate all my money. Their attitude turned rude once i made all the payment. Never go to vlcc.

VLCC Customer Care's response, Jan 30, 2018

Verified Support

Hi Shradha,

Please accept our sincerest apology for any trouble or inconvenience caused. Please share your contact details with us, we will strictly look into this matter and provide the best solution available to resolve your issue as soon as possible.

Warm Regards,
Team VLCC