[Resolved]  VLCC Healthcare Ltd. — Cheated on bill amount on 28th June 2014

Address:

Pune, Maharashtra

Dear team, My name is Vishal Subandh and I am regular customer of VLCC since the past 10 years. To my surprise today I felt cheated. I availed the following services today at VLCC 1. Hair Cut 2. Hair Colour 3. Eyebrow trimming The total bill amounted to Rs 2371. As I was about to pay my bill I read an advertisement which clearly stated that there was a package offer for haircut, hair colour and pedicure for men for Rs1900 inclusive all taxes. When I asked the billing desk lady she refused to tell me the offer instead waited for me till I swiped my card. Once the card was swiped she requested her colleague to explain me the offer. I was then told by the colleague since my bill was already made I could not avail the offer and I was eligible next time. The question is not a matter of Rs 400-600 that I would I have saved but it is matter of ethical behaviour and the poor repute of such a big company. I was totally disgusted and I walked out of the shop as I felt I was cheated. Sadly this is my last visit to VLCC. Vishal