[Resolved] VLCC Healthcare Ltd. — DNA report delayed a lot

zuber patel

from Mumbai, Maharashtra

Address:

Surat, Gujarat

My sessions are coming to finish but still my D.N.A report is not come. And want to follow my diet according to my D.N.A report during my session periods as well as before the sessions But your clinic has taken my samples after 2 weeks of sessions. And today 2 weeks are completed but report is not come. So cant follow my diet according to D.N.A report. And another thing is clinic morning die titian don't have trust on customers about the payment of products. Because at early morning no one take his/her money.

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Aug 14, 2020

Complaint marked as Resolved

VLCC customer support has been notified about the posted complaint.

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Comments

zuber patel

from Mumbai, Maharashtra

My sessions are coming to finish but still my D.N.A report is not come.
And want to follow my diet according to my D.N.A report during my session periods as well as before the sessions
But your clinic has taken my samples after 2 weeks of sessions.
And today 2 weeks are completed but report is not come. So cant follow my diet according to D.N.A report.
And another thing is clinic morning die titian don't have trust on customers about the payment of products.
Because at early morning no one take his/her money.

VLCC Customer Care

from Noida, Uttar Pradesh

Verified Support

Dear Zuber,

Greetings from VLCC! It is our endeavor to offer the best experience to our customers and your feedback is highly valuable to us. Please write to us at [protected]@vlccwellness.com with your name, contact details and we will investigate further and ensure due corrective actions are taken. Looking forward hearing from you soon.

Best Regards

Team VLCC