[Resolved]  VLCC Healthcare Ltd. — Rude and ill-informed staff at reception

Address:

Pune, Maharashtra

To whosoever it may concern, This is a complaint for the receptionist at VLCC Bhandarkar Road, Pune. I had enquired about a particular service if it is being provided ( eye brow waxing ) yesterday (28th May 2013) and without even listening to what I want in particular I was told by the receptionist that the service is available and was told to come the next day. The next day when I went to avail the service I was told by the beautician that they did not have the service. The receptionist in particular was extremely rude and was not ready to accept her mistake. This is not at all acceptable. On the day of enquiry I was a bit late ( around 7 in the evening ) and hence she was hurrying to leave and hence did not clearly hear me out. I live far and had come all the way from there just to know that he service was not available. I was unable to get her name but I'm sure she was the one in-charge of the desk. She wouldn't apologise nor would she accept her mistake. I will never recommend VLCC to anyone.