[Resolved]  VLCC — not getting my service from last two months

I am taking vlcc services from last 4-5 years. But now i am not happy with the services i have taken beauty packages from saltlake sector v branch. Last session i have taken in the month of october. Then they stop giving service due to construction work of the branch. I have requested them again and again to transfer my service/package to other branch. But they denied to give that. Ask to mail to the cc. As it is not our fault why customer will take all this pain. Vlcc has taken money in advance. I have due almost 50% session. Give me the resolution immediately. Swapna roy
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Feb 10, 2020
Complaint marked as Resolved 
VLCC customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2020
VLCC Customer Care's response
Dear Aaratrika,

Firstly, please accept our apologies. We never intended to make our customers be disappointed. Please accept our sincere apology and thank you for bringing this into our notice. Request you to please write to us at [protected]@vlccwellness.com along with your location and contact number and our representative will directly connect with you to offer the best available solution to resolve your issue at the earliest.
Hope this helps, we'll be awaiting your email.

Regards,
Team VLCC
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