VLCC — Skin treatment gone wrong

Address:Gandhinagar Colony 57 Laxmishree Building Sigra Road Besides Pantaloon, Sigra, Varanasi, Uttar Pradesh 221010

So I am from varanasi and I went to Vlcc wellness center in gandginagar colomy Varanasi for my acne treatment. They analysed ma skin and said that I have dandruff and this is due to dandruf[censored]r acnes are coming so they prepared a package of 45, 706 amount on 27july 2020 and said my acne will be cured. I started my session for treatment from 1july 2020. There was no effect of the treatment on ma face and no visible results of the treatment and its been 1 month of the treatment, instead my face became more worse and more acne started to come out. They took another 20, 000 for some vodoo peel but no effect. I discontinued my treatment as it showed no results and went to claim my money back but they denies to do so. I am attaching the receipt which i paid online from phonep app. I want all my money back ie 65706 as they cheated on me very badly and also worsen my face condition.i hope to seek help from you .
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VLCC customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2020
VLCC Customer Care's response
Hi Farah,

We have escalated your complaint to the concerned team, our representative will get in touch with you and provide the best available solution to resolve your issue at the earliest possible.

Regards,
Team VLCC
Sep 17, 2020
Updated by farah zeby
There is no response of my complaint. Kindly take action on it as soon as possible. I want my money back thank you also i got yiur mail but when I am sending or replying back to your mail its saying mail id not found
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