[Resolved] VLCC — very rudely behaviour of doctor.

CA Neeraj Rai

Address:

Janakpuri branch, 110059

Today i visited for peel therapy for which i paid rs.14500 and when i asked the doctor for details of the therapy she got offended and started shouting unnecessarily. Even all the other staff members were just standing there & listening those harsh words and doing nothing. I will appeal please look at the cctv footage and listen to that incident. I assure you i was not using any abusive or harsh words. Please look into this matter and let me know because that was my 1st experience with vlcc and that was horrible. Name of the doctor is mrs. Dariwal. I believe in this international brand but that particular incident ruined my whole day and also the vlcc experience.

Thank you
Ca neeraj rai

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Feb 9, 2020

Complaint marked as Resolved

VLCC customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2020

VLCC Customer Care's response Hi Neeraj,

Firstly, please accept our apologies. We never intended to make our customers be disappointed. Please accept our sincere apology and thank you for bringing this into our notice. Request you to please write to us at [protected]@vlccwellness.com along with your location and contact number and our representative will directly connect with you to offer the best available solution to resolve your issue at the earliest.

Hope this helps, we'll be awaiting your email.

Regards,
Team VLCC