[Resolved] Vmake Visas — not cooperating to provide full refund
New Delhi, New Delhi District, Delhi, India
Tatahausmani on Jan 28, 2019
Hi, I've recently signed up the services with them and didn't find it worthy at all. I've requested for a full refund however they're not willing to refund my money. I'll be going along with police to their Nehru place office once I'm in Delhi. Meanwhile, is there any other way to let these dacoities stop.
Reach out to me at [email protected]
Complaint marked as Resolved Mar 5, 2019
[Jan 28, 2019] Vmake Visas customer support has been notified about the posted complaint.
Verified SupportVmake Visas Customer Care's response, Jan 30, 2019
This is a response to the complaint posted by you on 28th January 2019. We have gone through our CRM database and found that you commenced the case just one month ago with Make Visas. You have been asked to submit your documentation for your Quebec Immigration process by your case manager but you didn’t respond. He emailed you twice about the documents but there was no acknowledgment from your side. Without having proper documents, how can we continue further? We can’t go ahead without your coordination. Your process has just begun and Immigration is a stepwise process that requires patience and time. We assure that you will get comprehensive Immigration services from our end which is stated on the contract but for that, you have to cooperate with us.
Thanks & Regards
Vmake Visas Team
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