[Resolved] Vodafone — activation of re.1 store service without my consent.

aashwinik

Address:

Karnataka, Bangalore

For second time, i have received messages saying that the services re.1 store as been activated, without my permission. I have never asked for it. The first time, it charged me rs. 35 and second time re. 60. This is unprofessional and unethical of you guys. You must re-fund the balance to my number. Or, i shall escalate it with the customer forum & forever stop using your services. Day by day, you are becoming worst! Number: [protected].

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Aug 8, 2021

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2020

Vodafone India Customer Care's response Dear Customer,

As per our records, the deducted amount was credited to your account. For any further assistance, just let us know and we will be glad to help.

Regards,
Snehal