[Resolved]  Vodafone — Active news alert and dedicated balance

Sir my name is Kailash Maurya. My mobile number is [protected]. I have been using this sim card for the last 8 years. 2 days ago I recharged Rs 39. Yesterday the balance of 30 rupees was deducted from my number. When I called Customercare, I was told that you have activated a news alert. And started arguing with me. Neither stopped my service nor told me the process of discontinuing any service. Those who deducted my money did not even refund, while I called immediately after deducting the money. What should I do with the SIM card that is deducting my balance every month? So now I am going to port this sim card. Also I would advise to port those friends who are facing such problem with Vodafone.