Vodafone — Auto renewal of amazon prime

Address:Gurgaon
Website:[email protected]

Dear Sir/Madam,
Vodafone India has been auto-renewing my Amazon Prime membership as an add-on plan since 19th Sep’22. I have tried contacting Amazon, they're saying that there is no service activated in your mobile number and you need to contact Vodafone. I never got any SMS or email for the same. They auto-renewed it again without my consent. Vodafone has charged Rs. 1499 from me(add on my monthly bill).Now I have tried calling customer care multiple times but they are not giving me any satisfactory answer. To day I have called Vodafone customer care(Mr Rahul) but he disconnect the call without any solution.
I have requested you to help me to get the refund of Rs 1499 that has been charged by Vodafone.

Thanking You
[protected]
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27108
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information