[Resolved]  Vodafone — Balance deduction

I have recharged with unlimited data and calling plan before 2 months of ruppee 599 and the calling sevice suddenly stoped now while the expire date is 1 july 2020. On the otherhand they have also deduced my main balance and its now in negative. I have not even activated any kind of service but they are just deducting my balance. I just need a solution for yhis as soon as possible
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Aug 9, 2021
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Jun 02, 2020
Updated by Sk Ninja
I have recharged with unlimited data and calling plan before 2 months of ruppee 599 and the calling sevice suddenly stoped now while the expire date is 1 july 2020. On the otherhand they have also deduced my main balance and its now in negative .i have not even activated any kind of service but they are just deducting my balance.i just need a solution for yhis as soon as possible.they have deducted 99 rupee form account

Verified Support
Jul 01, 2020
Vodafone India Customer Care's response
Dear Customer,

As per our records, please be informed Rs. 99/- credited on your main balance. Also the all benefits were credited to you for recharge 599. Kindly check the same by dialling *121# or in My Vodafone App.

Regards,
Snehal
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