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[Resolved]  Vodafone — Charge o[censored]nbilled amount

Hello,

This complaint is regarding Vodafone for accusing me of non payment of an "unbilled amount" when I ported my number from airtel to vodafone.

I have always paid my bills on time and also remember clearly paying all my dues before porting to Airtel. I ofcourse would not be allowed to port if I had not paid my bill.

Vodafone then starts constantly emailing me that I have been charged an extra amount which was not a part of my bill, after 2 years !!
I obviously thought this was a fake at first, because no legitimate company would ask a former customer to pay for an "unbilled amount".

I kept getting the emails, demanding me to pay my bill.I then got an email from a law firm that civil or criminal charges may be filled against me ! So, contacted vodafone on twitter and they confirmed that I do have an outstanding amount. When I wanted to clarify why I have such charges, I was asked to contact their customer service via email. I have contacted them and awaiting a response.

I would live to state that this is obviously a harassment of the customer and a fake bill.
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Jul 15, 2021
Complaint marked as Resolved 
Getting in touch with the customer service before reopening issue
Jul 15, 2021

Complaint Status

Vodafone India customer support has been notified about the posted complaint.
Jul 14, 2021
Updated by ashim khakhlari
Error in first paragraph *ported from Vodafone to Airtel*

This complaint is regarding Vodafone for accusing me of non payment of an "unbilled amount" when I ported my number from Vodafone to Airtel.
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