[Resolved] Vodafone — disconnection of earlier postpaid connection ported to bsnl

cdr1977

Address:

Vodaphone, Kolkata , North 24-Parganas

Earlier i had one vodafone post paid connection which was ported to bsnlon 01.01.2020. Vodaphone had one outstanding bill of rs.168.73 for the period from 27.12.2019 to 30.12.2019 and the same has been paid on 26.05.2020 vide payment id ssbi[protected]. Due to non payment of outstanding bill my connection was disconnected by vodafone during march, 2020 onwards as confirmed by the bsnl authorities on 30.05.2020. Once the entire outstanding dues has already been cleared so the reason for maintaining disconnection action till date is definitely falls under revengeful act. It appears from the fact that vodafone has no business ethics and maintaining the strategy to bid good bye to the former customer for ever. Request for immediate reconnection

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Aug 13, 2021

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2020

Vodafone India Customer Care's response Dear Customer,
Kindly provide the concern Vodafone number to check the details and assist you further. As the number provided is a non Vodafone number hence, unable to check details. We regret the inconvenience caused. You can write us on email id [protected]@vodafoneidea.com for further assistance.
Regards,
Shaboni