ADVERTISEMENT

Vodafone — Fake charges for some gaming service

I have been charged every month for contact gaming service without my consent. There is no such service I have opted but still I see that amount is being deducted from my main balance. What kind of fraud is this? See below message.

Hello!
Thank you for choosing to access Contakt Gaming Service,
You have been charged Rs. 25
Your balance is Rs. 26
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Nov 27, 2021
Updated by Nikson S
See attached screen shot. It's recurring charge. In my VAS I don't have any such registration.

Complaint comments 
Share
Tweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    37%
    Complaints
    26340
    Pending
    0
    Resolved
    9518
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View Full Information
    ADVERTISEMENT