[Resolved] Vodafone — Frequent call drops and network outages | |||
I am using Vodafone since past 3 years. However, from past 5-6 i have notice all sorts of troubles with Vodafone network. I am at my home town Bhubaneswar now and having a lot of troubles with the network in my area since past 7 days. The network was perfectly fine before that. One of the towers of vodafone i guess was removed from the area due to which i am facing such issue. I have Vodafone Super net 4g dongle thats also not working. I want a refund of my phone recharge as i am not able to use 4g service of vodafone. Additionally, i raised a complaint in Vodafone customer care and it was raised and automatically closed without consulting or confirming with me. Complaint No :- MUM-V[protected]. Was this information helpful? | |||
Aug 1, 2020 Complaint marked as Resolved Problem not resolved. Nor Vodafone has the capability and services to resolve. Therefore, I'm porting my Vodafone no. Its a sincere urge to not waste time with vodafone and go ahead with porting. There are pretty good players in market providing far better services and customer support.
Thanks Vodafone. Vodafone India customer support has been notified about the posted complaint. Verified Support Jul 31, 2020 Vodafone India Customer Care's response Dear Customer, Please be informed that we have raised the complaint under service request number MUM-V[protected] and due dated on 01-Aug-2020. Please allow us to come back to you with a resolution quickly. Appreciate your patience. Regards, Snehal Verified Support Aug 04, 2020 Vodafone India Customer Care's response Dear Customer, As per our recent communication, please be informed that your concern has been discussed and addressed. Regards, Snehal Verified Support Aug 04, 2020 Vodafone India Customer Care's response Dear Customer, As per our recent communication, please be informed that your concern has been discussed and addressed. Regards, Snehal | |||
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